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Free first class delivery
Price match promise
Money back guarantee
Easy returns policy

Delivery & Returns

Delivery

We offer free delivery on all items shipped to the UK. Free delivery is perfect for parties that are a week or so away and orders are normally delivered in 4-5 business days.

We also offer a express delivery service for urgently needed items (order by 2pm). The charge for this is £5.95 per order. Your item(s) will be dispatched within 24 hours and will normally arrive within 1-2 business days.

Overseas orders will incur an additional delivery charge of £4.95 per order.

Returns

We want you to be happy with everything you buy from us.  If you wish to return an item, please return them within 14 days (7 days for costumes), in a resellable condition and we will refund you or exchange it.

Masks & wigs are non-returnable for hygiene reasons once they have been opened.

Please use the form below to request your return to us. It is important that you contact us first before returning anything.

Please return item(s) to the following address: Party Store, 5 Main Street, St Mary’s Island, Chatham Maritime, Kent ME4 3SE.

To cancel or amend your order, please contact us below.

   Full Name
*  Email Address
   Company Name
   Phone Number
   Order Number
   RMA Number
*  Details
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